COVID-19 Information and Updates

As you know, we are all facing a difficult public health situation, the spread of novel coronavirus (COVID-19). It is an unsettling time for all, but Immigration Equality are staying up-to-date with city, state, and federal guidelines. We are doing everything possible to protect our clients and staff.

Please note that the Immigration Equality staff is fielding a large number of calls and emails during this uncertain time. We are doing our best to answer your inquiries promptly, but given the volume of requests our responses may be delayed.

Our staff is working remotely, but our phone lines are operating as usual here— 

Hotline for people calling from detention only: 917-654-9696, open 9:30am-5:30pm Monday through Thursday

For general inquiries: 212-714-2904

Client meetings will take place over the phone instead of at the office, and according to our existing policy, walk-ins are still not accepted. 

If you or your client has an upcoming hearing, check-in, or interview, we encourage you to contact the office responsible for your client’s next appearance to determine their scheduling policy. Many ICE check-ins and court appearances have already been cancelled and are being rescheduled. We have included some helpful information below.

Below are other helpful links so that you can keep up to date on COVID-19-related policy changes and closures at ICE, the Immigration Courts and USCIS:


ERO Guidance on COVID-19:

ERO contact information:

Immigration Courts

EOIR updates regarding COVID-19: 

EOIR scheduling and closures:

EOIR contact information:


USCIS Response to COVID-19:

USCIS Office Closings:

USCIS rescheduling policy:

USCIS Office locator:  

This post was updated 3/20/20 10:00pm


If you are in detention, call: (917) 654-9696 | M-W 9:30 - 5:30pm & Th 1:00 - 5:30pm

Calls from people outside of detention will not be accepted.

For general inquiries, call: (212) 714-2904